What Works and What Doesn’t
The new site could have done that. Please re-enter URL. I know, that’s sounds so cool. I’m such a techy genius.
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Madrid Death March, Episode 3, One Wrong Decision Could Cost You Your Life!
Dateline: The not so fabulous Plaza Real Moderno Hotel, Madrid. Ernest Hemingway drank his way through the night just around the next corner and the next corner and the next . . .
How I got myself into this mess can best be described by thinking about the afternoon you bought something outrageous and daring thinking someday… whatever you bought would be the perfect choice. Only that day never More >
How to Sell Your Soul Down the River
Dateline: Backseat of taxi barreling out of the Madrid airport with Jorge at the wheel. Jorge’s so thrilled with the sunrise I suspect his morning ham was smoked in more ways than one. It’s a bright sunny morning. This tourist is on usual natural high. No stress or anxiety at all. Which is when I wave trouble right on in.
To comprehend this complex and daring episode, you must first read Madrid Death March, Episode One.
I learn forward from the back More >
Dateline: San Antonio MiTierra International Branch Office. Home of most beautiful bar and an incredible bakery. Working with mariachis and tacos. Life is good.
The paper this morning had a letter from a woman who was appalled, very appalled. Appalled enough to take some serious action. Those of us in Texas have suffered a drought over the summer leading to watering restrictions of various sorts and lots of conversation.
The Appalled Lady (AL) was writing to inform the city of a natural resources problem that, perhaps, the rest of us didn’t know about. Austin, Texas is the home of More >
The Goal: The less you take personally in your life, the better life you will have. Thus, our goal on this site is to learn ways to live more easily and joyfully in this world. One more segment in the true life experience of a psychologist taking Dell Corporation personally.
Dateline: Seventh Rung of the Phone Tree. I can see Saturn from here.
To comprehend this portion of Customer Service Phone Torture, first catch up with Part One.
Now I’m bumped up to Level Two since my request is apparently too complicated for the first ring of hell. Level Two Customer Service Guy thanks me for choosing Dell and asks me to give him all my information again. He assures me he will solve the problem. Sigh of relief.
Someone’s going to help me. But, oh. Nay, nay! Because what Bubble Voice Lady is really saying is:
“Hey, don’t you get it? You are More >
Dealing with the stolen luggage was nothing compared to the day I spent working for Dell.
I have a dream.
One day, I will take my seat on a plane and the person who plops down next to me will be the pathologically cheerful woman who makes all the sugar-laced phone tree recordings. She’ll say, “Welcome! Thank you sitting next to Time Warner, Dell, Hilton, American Airlines, Southern European Sushi.”
I cannot in a pubic medium give you the exact words I will choose. But my first sentence will begin with “Please choose from the following options…” And none of the More >